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A comprehensive model for evaluating e-government security
Alharbi N
Postgraduate Society Annual Conference, 18th June, Plymouth University, 2013
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E-government is defined as a way to improve the quality of government services and to encourage greater participation in democratic processes, by using innovative ICT technologies (Guo, 2010). However, the adoption of e-government is often slowed down by the lack of trusted and secure medium for the authentication of users (Al-Khouri and Bal, 2006). In addition, several security risks, such as confidentiality, integrity, non-repudiation and controllability have been identified (Wu, 2010). For this reason, this research will focus on improving e-government information security by investigating currently used models such as the eGovernment System Security Model (eGSSM), Information Security Maturity Model (ISMM), and a fuzzy Multi Criteria Decision Making (MCDM) framework. For example, the Multi-layer model (Sabri model) cannot be applied in countries with limited infrastructures.


Creating a comprehensive model is highly needed. This model will take the most useful features of current models together with new approaches and it will cover missing elements that were not covered before. This new model will also consider additional issues (beyond the current models) that relate specifically to G2C and it will contain all security aspects (technical and non-technical). Heads of government departments will be more confident about the level of e-government security by applying this model and it will help them to make a right decision.

Alharbi N