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Tenth International Symposium on Human Aspects of Information Security & Assurance (HAISA 2016)

Tenth International Symposium on Human Aspects of Information Security & Assurance (HAISA 2016)
Frankfurt, Germany, July 19-21, 2016
ISBN: 978-1-84102-413-4

Title: The Design and Evaluation of an Interactive Social Engineering Training Programme
Author(s): Esra Alkhamis, Karen Renaud
Reference: pp125-134
Keywords: Social Engineering Training Programme, Security Awareness.
Abstract: Social engineering is a major issue affecting organisational security. Educating employees on how to avoid social engineering attacks is important because social engineering tries to penetrate an organisation by using employees to grant authorized access to sensitive information. While there are a number of theoretical studies about social engineering, a few practical studies have moved towards educating and training employees on how to spot such attacks. In this research, we emphasise the importance of educating employees to make them more resilient to attack.

To address this need we developed an educational video encapsulated within a Social Engineering Training Programme. This is an interactive training video in which the learner interacts with three different scenarios; educational content, knowledge-check, and a web page containing the latest news about current social engineering attacks.

The training programme was evaluated in a Saudi trading company with 24 employees. The evaluation showed that the programme delivered a positive impact in terms of awareness, as tested by a post-training quiz.
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