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 | 5th International Symposium on Human Aspects of Information Security and Assurance (HAISA 2011) |
Title: Trusting digitized patient-related information: The need for a new approach
Author(s): Eva Söderström, Rose-Mharie Åhlfeldt, Nomie Eriksson
Reference: pp119-129
Keywords: Trust, information security, patient safety, electronic healthcare records
Abstract: Trust is receiving increasing attention nowadays, particularly since new technology enables communication and collaboration like it has never been seen before. However, trust is a fuzzy concept that needs further examination and attention from multiple levels. There is a tight connection to information security, since security is, from a user’s point of view, extremely important in trusting that technology will function in accordance with the user’s intended and requested function. Thus far, patient safety has been discussed and defined from a narrow technical perspective, not taking the full complexity of the subject into account. It is not primarily the technical issues that are problematic, but rather the cultural, process-related and personnel issues. There is a need for a new approach, which takes the patients’ view of healthcare and the patient-related digital information as its focus. This paper aims to spur a discussion and focal shift in this area by discussing requirements and challenges for this new approach, and points to some necessary future directions for both research and practice. The discussion is made from a Swedish perspective, but the issues are international.
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