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Security Usability: A Survey of End-Users
Jusoh A, Furnell SM, Katsabas D
Advances in Network & Communication Engineering 3, pp3-9, 2006
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This paper examines the reasons why security technologies are not used correctly by users. It is a major concern in a computer security world if users fail to use tools available to protect their own system and data. To investigate this issue, a survey was conducted to assess the extent to which security features in popular applications are understood by users. A total of 313 respondents were successfully gathered, and it was discovered that users may be simply ignorant of security, or they may not be getting enough information on using the related technologies. The main contributing factors have been discovered which includes users, interface and computer application itself.

Jusoh A, Furnell SM, Katsabas D