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Quantitative and Qualitative Description of the Consumer to Provider Relation in the Context of Utility Computing
Heckmann B, Phippen AD
Proceedings of the Eighth International Network Conference (INC 2010), Heidelberg, Germany, 8-10 July, ISBN: 978-1-84102-259-8, pp335-344, 2010
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Utility Computing service provision aims to control the service quality for a wide range of consumers. To closely control the desired service quality in each phase of the service operations lifecycle, it is essential to be able to describe the quantitative and qualitative relation between consumer and provider. This work introduces Usage Patterns as a description language for the planning of quantitative relations and Provisioning Factors to control the qualitative relations during runtime.

Heckmann B, Phippen AD